Switching IT Providers Doesn’t Have to Be Scary

We’ve helped hundreds of businesses in San Diego, Escondido, and beyond make the switch without downtime, drama, or IT nightmares.

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Don’t Let “Good Enough” IT Turn Into a Horror Story

For many businesses, switching IT providers feels a little… scary:

Fear of downtime haunting your operations
Worries about an uncooperative current provider
Concerns your team will be left in the dark

But you don’t have to live with those IT nightmares. We’ve guided companies through stress‑free transitions — no downtime, no drama, no ghosts in the machine.

How We take the Fright Out of Switching

We’ve helped hundreds of businesses escape “haunted” IT relationships and find peace of mind. Here’s what you can expect:

Zero Downtime

No “ghosting” your productivity.
Clear Communication

You’ll always know what’s happening, what’s next, and who’s handling it.
Dedicated Team

You get a consistent, responsive team who knows your business.
Full Onboarding

Security, documentation, and support review from day one.

We Deal With the Skeletons in the Closet

From collecting credentials to navigating difficult providers, we handle the hard stuff — including those awkward conversations — so you can focus on running your business.

Even if your current MSP is uncooperative, we know how to manage the handover without a single scare for your staff.

You’re in Good Company

“I wanted to express how happy I am with the services provided by Hoop5. I can’t believe how much easier life is! I admire the care, passion and enthusiasm that the Hoop5 team puts into their jobs.”
- Partner, Law Firm
“The Hoop5 support team is awesome! You all have the patience of a saint and are very professional!!! Just thought you should know!”
- Office Manager, Construction Firm
“Just wanted to let you know that your employees did a superb job helping resolve a recent issue. We wanted to express our appreciation for your patience and expertise in guiding us through the steps to fix the problem.”
- CFO, Biotech Firm
“Hoop5 has a great customer service approach. The team is always so professional and friendly!”
-Controller, Construction Firm
“I just wanted to thank you again for your assistance with my system. It’s so nice to not be fighting it any longer. Thought you should know how grateful I am for your expertise.“
- Operations Manager, Biotech Firm
“Your team is awesome! My computer was dead, and looked like a catastrophic failure, and we were shocked when a pretty “easy” fix – worked. Kudos to the team!”
- COO, Biotech Firm
“Just wanted to say thank you! Great job getting the email moved over to Office365. It was a team effort and it went really well.”
- Director of Operations, Law Firm
“Your team is always very responsive in working with me toward resolution; issues do not linger, and I’m therefore able to continue my work with minimal disruption. You are undoubtedly an asset to our company.”
- Vice President, Construction Firm
“I just wanted to send you a quick shout to the Hoop5 team, you did a fantastic job setting up our Logitech Rally Plus system in our conference room. We are very pleased with how professional, functional, and clean the setup is, and you left the office cleaner than when you got there. It is a big upgrade to that space that many of us are excited to use!”
- Operations Manager, Law Firm
“As always, it’s a pleasure to work with you and the Hoop5 team! Thank you again for supporting me and helping with my system/computer issues.”
- COO, Construction Firm
“Thanks for all your hard work! You are really knocking them out of the park!” 😊
- Director, Non-Profit
“Mandy - You and your team at Hoop5 are the best and extremely quick and responsive – great job!”
- Director of IT, Construction firm
“Thanks Hoop5 for the ongoing support with keeping our network working strong day in and day out.”
- IS Manager, Manufacturing Firm
You are one of, if not the best, companies I’ve ever worked with. I’ve liked everyone I’ve interacted with at Hoop5.
- President, Construction Firm
“We recently migrated our email and finished our website. I can't believe how much easier life is! Your team is full of passion, care, and enthusiasm.”
-Owner, Off Road Racing Company