Managed IT Services
Fixed Price IT Management
What are Managed IT Services?
Managed IT Services is the practice of outsourcing day-to-day IT management and computer network support as a cost-effective method for improving business operations. With guaranteed response times, you can have a team of highly skilled network engineers and computer technicians service your business computer assets at a fraction of a cost of a full-time employee.
Why Choose Hoop5?
Hoop5 is more than just a managed IT provider, we’re here to serve as your trusted business partner. With us, you get more than just a technical expert, you get an entire IT team that keeps your IT systems up and running 24x7x365.
Our philosophy of proactive management delivers managed IT the way it should be. We proactively monitor and service all mission-critical systems, preventing problems from occurring while continually improving your technology for improved functionality and performance.
No Long Term Contracts- We keep our clients by delivering excellent service, not long-term contracts.
Personalized Service- We get to know you and your company to provide a custom solution tailored to your needs, budget and terms.
Experienced Team- Whether a company of 5 or 500, our clients have an elite IT department at an affordable price.
Insight & Innovation- We stay on the cutting edge of technology developments so that we can put them to work for your business.
Benefits of Managed IT Services
*Complete Coverage
Rest assured knowing that your IT systems are being monitored at all times to enhance performance, decrease downtime, prevent security attacks and protect your data.
*Industry Expertise
With advanced certifications and training, our team will ensure that your business stays well-informed on the most up-to-date technologies.
*Predictable Budget
With our flexible monthly subscriptions, you’ll be able to accurately project your IT expenses without any surprises.
*Availability
Enjoy 24/7 monitoring and access to a highly-diverse team that is unaffected by sick leave, vacation, or turnover with 3x more availability than traditional in-house individuals.
*Performance & Reporting
Receive in-depth analytics on asset management, issue reporting, resource allocation, account activity and full insight into the overall IT health of your organization.
Hoop5 Managed IT Features
With guaranteed onsite and remote response times, you can have a team of highly skilled network engineers and computer technicians service your business computers at a fraction of the cost of a full-time employee. Our support and maintenance package includes:
Comprehensive Support:
Our managed IT service plans include complete support for your employees, their devices, your network, servers and all of the cloud solutions your company needs.
Advanced Security Management:
We’ll safeguard your company’s most valuable assets: your employees and your data. We provide a multi-layer defense to protect against phishing, viruses, hacking and ransomware threats.
Live Help Desk:
Our US-based support team works in real-time to provide rapid response to your end users. Contact us by phone, email and via our support portal and enjoy the benefits of a responsive IT team.
24 x 7 Monitoring:
Experience peace of mind knowing that every device in your network is monitored at all times. Our team will keep your infrastructure in good health by responding to issues before they disrupt your productivity.
Cloud Backup & Disaster Recovery:
Your data is crucial to your business and is also the target of constant threats. As part of your plan, we’ll monitor your backups to ensure quick recovery from any loss or compromise.
Strategic IT Leadership:
Enjoy the benefits of a virtual CIO/CTO and strategic guidance on industry best practices. From budgeting forecasts to technology updates, you’ll have an expert team advising you how to achieve your long-term goals.
Online Portal & Reporting:
We strive to be fully transparent with our clients. You’ll receive detailed regular reporting with your invoice, so you’ll know where your budget is being spent and the actions being performed on your account.
Procurement Services:
Our operations team will work closely with you to procure the IT equipment, software, and subscriptions you need. Enjoy the benefits of consolidated billing, inventory management, and competitive pricing from our industry-leading vendors.
Find out how we make managing your IT easier
Have a free no-obligation conversation with our experts on what can be done to help improve your IT and Security.