Managed IT Services

Fixed-price IT support and cybersecurity for businesses of all sizes.

Smarter, Simpler IT Management

What are Managed IT Services?

Managed IT services allow you to outsource the day-to-day management of your technology- from user support to network security- in a cost-effective way. Instead of hiring internal IT staff, you get access to a full team of certified engineers and technicians who keep your systems running smoothly, securely, and without disruption.

Why Choose Hoop5?

We’re not just another MSP. At Hoop5, we act as a true extension of your team providing responsive support, proactive system monitoring, and forward-thinking IT leadership 24x7x365.

Our approach is simple: prevent problems before they start, communicate clearly, and continually align your technology with your business goals.

Here’s what sets us apart:

  • No Long-Term Contracts – We earn your trust through service, not lock-in.

  • Personalized Service – Custom IT plans tailored to your needs, budget, and pace.

  • Experienced Team – Whether you’re 5 or 1500 users, you’ll have an elite IT department on call.

  • Insight & Innovation – We stay ahead of industry trends so you don’t have to.

Benefits of Managed IT Services

*Complete Coverage

Rest assured knowing that your IT systems are being monitored at all times to enhance performance, decrease downtime, prevent security attacks and protect your data.

*Industry Expertise

With advanced certifications and training, our team will ensure that your business stays well-informed on the most up-to-date technologies.

*Predictable Budget

With our flexible monthly subscriptions, you’ll be able to accurately project your IT expenses without any surprises.

*Availability

Enjoy 24/7 monitoring and access to a highly-diverse team that is unaffected by sick leave, vacation, or turnover with 3x more availability than traditional in-house individuals.

*Performance & Reporting

Receive in-depth analytics on asset management, issue reporting, resource allocation, account activity and full insight into the overall IT health of your organization.

Hoop5 Managed IT Features

With guaranteed onsite and remote response times, you can have a team of highly skilled network engineers and computer technicians service your business computers at a fraction of the cost of a full-time employee.  Our support and maintenance package includes:

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    Comprehensive Support

    Our managed IT service plans include complete support for your employees, their devices, your network, servers and all of the cloud solutions your company needs.

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    Advanced Security Management

    We’ll safeguard your company’s most valuable assets: your employees and your data. We provide a multi-layer defense to protect against phishing, viruses, hacking and ransomware threats.

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    Live Help Desk

    Our US-based support team works in real-time to provide rapid response to your end users. Contact us by phone, email and via our support portal and enjoy the benefits of a responsive IT team.

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    24 x 7 Monitoring

    Experience peace of mind knowing that every device in your network is monitored at all times. Our team will keep your infrastructure in good health by responding to issues before they disrupt your productivity.

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    Data Protection & Backup

    Your data is crucial to your business and is also the target of constant threats. As part of your plan, we’ll monitor your backups to ensure quick recovery from any loss or compromise.

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    Strategic IT Leadership

    Enjoy the benefits of a virtual CIO/CTO and strategic guidance on industry best practices. From budgeting forecasts to technology updates, you’ll have an expert team advising you how to achieve your long-term goals.

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    Online Portal & Reporting

    We strive to be fully transparent with our clients. You’ll receive detailed regular reporting with your invoice, so you’ll know where your budget is being spent and the actions being performed on your account.

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    Procurement Services

    Our operations team will work closely with you to procure the IT equipment, software, and subscriptions you need. Enjoy the benefits of consolidated billing, inventory management, and competitive pricing from our industry-leading vendors.

Let’s Solve Your IT Problems- Fast.

Get a free, no-pressure review of your current systems. We’ll help you identify risks, uncover savings, and build a smarter plan.